Terms & Conditions i8 Cash – Terms of Use for Malaysia's Betting Platform

1 Eligibility to Use i8 Cash

The i8 Cash platform is intended for users who meet all of the following eligibility criteria. By accessing or using any part of this platform, you confirm that you satisfy all of these requirements.

• You are at least 18 years old on the date of registration.
• You are a Malaysian citizen or a legal resident of Malaysia.
• You are not prohibited by any applicable law or regulation from using online betting services.
• You are not currently under an active self-exclusion period on i8 Cash or any related platform.
• You are registering an account in your own name and not on the instruction of, or for the benefit of, any third party.
• You are using this platform for personal entertainment purposes, not for commercial use or resale.

2 Registration & Account Management

Each individual is only permitted to hold one (1) active account at i8 Cash at any one time. Registering more than one account, whether using the same or different information, is strictly prohibited.

2.1 Registration Information

All information you provide during registration must be accurate, complete, and up to date. This includes your full name (as shown on your identification document), an active Malaysian phone number, and a valid email address. i8 Cash is not responsible for any losses arising from incorrect or incomplete information provided by a member.

2.2 Account Name and Payments

The name registered on your i8 Cash account must match the name of the payment method owner being used. i8 Cash does not process withdrawals to bank accounts or e-wallets where the name does not match the account information. This is a security measure to prevent unauthorised use of accounts.

2.3 Account Verification

I8 Cash may require account verification before processing your first withdrawal or when unusual activity is detected. Required documents may include a copy of your identity card (MyKad), a recent bank statement, or a selfie with your identity card. All documents are handled securely and confidentially in accordance with the i8 Cash Privacy Policy.

3 Deposit & Withdrawal Policy

3.1 Deposits

The minimum deposit at i8 Cash is RM20 per transaction. Accepted deposit methods include Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX via Maybank2u or CIMB Clicks. All deposits are processed instantly and i8 Cash does not charge any fees. Any charges imposed by the payment provider are beyond i8 Cash's control.

I8 Cash only accepts deposits from payment methods registered in the member's own name. Deposits from third-party accounts will not be accepted and will be returned. This refund process may take up to three business days.

3.2 Withdrawals

The minimum withdrawal amount is RM50 per transaction. Withdrawals will be processed to the same payment method used for the deposit. If the deposit method does not support incoming transfers, the withdrawal will be processed to the member's verified bank account.

Withdrawal processing times are as follows:

• E-Wallet (TNG, GrabPay, Boost, ShopeePay): 5 – 15 minutes
• DuitNow & FPX (Maybank2u, CIMB Clicks): up to 1 hour

4 Bonuses & Promotions

I8 Cash offers a variety of bonuses and promotions from time to time. All offers are subject to specific terms stated alongside each promotion. The general conditions that apply to all bonuses are as follows:

4.1 Wagering Requirements

Most bonuses on i8 Cash carry wagering requirements before the bonus funds or any winnings derived from them can be withdrawn. Wagering requirements are typically expressed as a multiplier — for example, 10x means you must wager the bonus amount ten times before a withdrawal is permitted.

4.2 Bonus Validity Period

Every bonus has a set validity period. Any unused bonus or unmet wagering requirement within the specified period will expire automatically and cannot be reinstated. Check the expiry date of each bonus under "My Promotions" in your account.

4.3 Bonus Abuse Policy

I8 Cash strictly prohibits any attempt to abuse the bonus system. This includes using multiple accounts to claim duplicate bonuses, arbing with bonus funds, or employing any other strategy designed to gain an unfair advantage. Members found engaging in bonus abuse will forfeit all related bonuses and may have their accounts permanently closed.

• Bonuses cannot be transferred between accounts.
• The cash value of a bonus cannot be directly exchanged or substituted for cash.
• I8 Cash reserves the right to modify, suspend, or withdraw any promotion with reasonable notice.
• In the event of any discrepancy between promotional translations, the Bahasa Melayu version shall prevail.

5 Betting Rules

All bets placed on the i8 Cash platform are subject to both general rules and the specific rules applicable to each sport or game. It is the member's responsibility to understand these rules before placing any bet.

5.1 Bet Acceptance

A bet is considered accepted once the i8 Cash system confirms receipt and a bet ticket number is issued. i8 Cash reserves the right to refuse or void any bet placed as a result of a technical error, incorrectly displayed odds, or an event that has already started or concluded before the bet was accepted.

5.2 Bet Outcomes

Bet outcomes are determined based on the official results issued by the relevant governing body. For football, the official sources are Liga Super Malaysia, the EPL, or the applicable governing body. For badminton, the reference source is the Badminton World Federation (BWF). In the event of any dispute, the decision of i8 Cash is final.

5.3 Void Bets

Bets will be voided and stakes fully refunded in the following situations: the match is cancelled before it begins, the event takes place at a different venue from the one listed, or a technical failure occurs that compromises the integrity of the bet. For postponed matches, the cancellation policy depends on the length of the postponement and the specific rules of the sport in question.

6 Prohibited Conduct

I8 Cash maintains a fair and safe gaming environment for all members. The following conduct is strictly prohibited and may result in immediate disciplinary action:

• Registering more than one account or using another person's identity to register.
• Using automated software, bots, or any other tools that simulate human actions on the platform.
• Any attempt to hack, disrupt, or compromise the security of the i8 Cash platform.
• Colluding with other players to manipulate game outcomes or gain an unfair advantage.
• Uploading or distributing malware, viruses, or any harmful content through the platform.
• Using the platform for money laundering or any other illicit financial activity.
• Providing false or misleading information to the i8 Cash support team.
• Threatening, harassing, or behaving in an offensive manner toward staff or other members.

I8 Cash uses an advanced monitoring system to detect activity that violates our rules. Members suspected of a violation may be suspended during the investigation. If the breach is confirmed, i8 Cash reserves the right to close the account, forfeit all remaining funds, and report the matter to the relevant authorities where necessary.

7 Account Security

You are fully responsible for maintaining the confidentiality of your i8 Cash account password and login credentials. i8 Cash will never request your password via email, SMS, or any other communication channel.

7.1 Member Responsibilities

All activity that takes place under your account is your responsibility, whether or not you personally carried it out. If you suspect your account has been accessed without authorisation, you must notify the i8 Cash support team immediately via Live Chat or by emailing support@i8cash.best. i8 Cash is not liable for any losses arising from unauthorised account access that was not reported within a reasonable time.

7.2 Two-Factor Authentication (2FA)

I8 Cash encourages all members to enable two-factor authentication (2FA) on their accounts. This feature adds an extra layer of security by requiring a one-time verification code sent to your phone number each time you log in from a new device. 2FA can be enabled through the security settings in your account.

8 Account Suspension & Closure

8.1 Closure by Member

You may close your i8 Cash account at any time by contacting the support team. Prior to closure, all valid remaining funds will be processed for withdrawal via your registered payment method. This process may take up to three business days.

8.2 Closure by i8 Cash

I8 Cash reserves the right to suspend or close any member's account without prior notice in the following circumstances:

• Violation of any provision under these Terms & Conditions.
• Identity verification failure or discovery of false information.
• Suspected money laundering or other illicit financial activity.
• Upon request by a relevant regulatory body or legal authority.
• A self-exclusion request submitted by the member.

In cases of closure due to a breach, i8 Cash reserves the right to hold the account balance while an investigation is conducted. If the breach is confirmed, the relevant funds may not be returned.

9 Responsible Gambling

I8 Cash is deeply committed to responsible gambling and the well-being of all members. Betting should be an enjoyable form of entertainment, not a source of stress or financial difficulty. We provide the following tools to help members stay in control:

• Deposit Limit: Set daily, weekly, or monthly deposit limits that take effect immediately.
• Loss Limit: Set the maximum loss amount you are comfortable with over a given period.
• Cooling-Off Period: Take a temporary break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Close the account permanently or for an extended period where necessary.
• History Review: View your complete betting history and transaction records at any time.

If you or someone you know is showing signs of a gambling problem, please seek help. Contact the i8 Cash support team, who are ready to assist you in activating the appropriate responsible gambling tools. For more information, visit the Responsible Gambling us.

10 Liability Disclaimer & Governing Law

10.1 Limitation of Liability

I8 Cash shall not be liable for any indirect, incidental, or consequential losses arising from the use of this platform, including loss of opportunity, loss of data, or business interruption. i8 Cash's maximum liability to any member is limited to the total amount deposited by that member within the 30 days preceding the claim.

10.2 Service Interruptions

I8 Cash makes every effort to ensure the platform operates without interruption. However, we do not guarantee that the platform will always be available free of technical issues. i8 Cash is not liable for any losses arising from technical disruptions, scheduled maintenance, or events beyond our control.

10.3 Applicable Law

These Terms & Conditions are governed by the applicable laws under i8 Cash's operating licence. Any dispute that cannot be resolved mutually will be referred to the arbitration body determined by the jurisdiction of the relevant licence.

10.4 Amendment of Terms & Conditions

I8 Cash reserves the right to amend, update, or improve these Terms & Conditions at any time. Material changes will be communicated to members via email or an in-platform notification at least seven days before taking effect. Continued use of the platform after the effective date of any changes constitutes acceptance of the updated terms.