I8 Cash takes our responsibility to protect your privacy seriously. This Privacy Policy clearly explains what data we collect, how it is used, who it is shared with, and your rights as a member to control your own personal information. Reading this document is a smart step before you start using our platform.
I8 Cash's commitment to your privacy, laid out in six clear and easy-to-understand principles.
I8 Cash collects only the data genuinely required to manage accounts, process payments, and meet legal obligations. We do not request excessive information that is unrelated to our services.
I8 Cash does not sell, rent, or trade members' personal data to any advertisers, data brokers, or third-party companies for commercial purposes. Your data belongs to you — it is not our commodity.
All data stored and transmitted through the i8 Cash platform is protected by 256-bit SSL encryption. Sensitive financial data — such as bank account and e-wallet information — is stored in encrypted format and is not viewable by general staff.
You have the right to access, correct, or request deletion of your personal data at any time. Requests will be processed within 30 calendar days. Contact the i8 Cash support team to initiate the process.
Information you provide when using responsible gambling tools — such as deposit limits or self-exclusion — is used solely for its intended purpose and will not be disclosed to any third party without your consent.
If this privacy policy changes, i8 Cash will notify you by email and via in-platform notification at least seven days before the changes take effect. You will never miss any important updates.
This Privacy Policy applies to all personal information collected by i8 Cash through the official website at i8cash.best and all services offered under the i8 Cash brand. This document is drafted in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards.
Throughout this document, certain terms are used with consistent meanings:
I8 Cash collects various types of personal data depending on how you interact with our platform. This data falls into two main categories:
| Data Type | Example | When Collected |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad number | During registration & KYC verification |
| Contact Information | Malaysian phone number, email address | During account registration |
| Financial Information | E-wallet account holder name, bank account number (partial) | During payment method registration |
| Verification Documents | MyKad copy, bank statement, selfie with ID | During the KYC verification process |
| Communication Information | Live Chat conversation records, emails to support | When contacting the support team |
When you browse or use the i8 Cash platform, our systems automatically record certain technical information required to operate the service properly:
I8 Cash uses collected personal data solely for legitimate, stated purposes. We do not process your personal data for any purpose unrelated to the services you use.
Your data is used to create and manage your i8 Cash account, verify your identity during login and the KYC process, process deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u, CIMB Clicks), and provide relevant customer support whenever you contact our team.
I8 Cash uses technical data and transaction history to detect suspicious activity, prevent fraud and money laundering, monitor unauthorised access attempts, and ensure game integrity across all tables and sports offered.
Certain data must be retained for a specified period to meet legal obligations under PDPA 2010, the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001 (AMLA), and the requirements of regulatory bodies governing licensed online gambling.
Aggregated platform usage data that does not directly identify individuals is used to understand usage patterns, identify technical issues, and develop better new features for the Malaysian user experience. This analysis is conducted at an aggregate level and does not focus on any specific individual.
If you agreed to receive marketing communications during registration, i8 Cash will send you information about promotions, new bonuses, and special offers via email or SMS. You may withdraw this consent at any time by clicking "Unsubscribe" in any marketing email or through your account settings.
I8 Cash does not sell your personal data. However, in the course of operating the platform, we may need to share data with certain parties under limited and controlled circumstances:
I8 Cash works with trusted service providers to run platform operations, including payment processors such as the FPX gateway, e-wallet providers (Touch 'n Go, GrabPay, Boost, ShopeePay), cloud hosting providers for secure data storage, third-party identity verification companies for the KYC process, and licensed casino and sports gaming software providers. All these service providers are bound by strict data confidentiality agreements and are only permitted to use your data for the purposes specified.
I8 Cash may disclose personal data to Malaysian authorities when required by law, court order, or directive from a relevant regulatory body. This includes disclosure to the Financial Intelligence Unit (URUS) under Bank Negara Malaysia where there is suspicion of money laundering activity.
In the event that i8 Cash undergoes a merger, acquisition, or asset sale, members' personal data may be transferred as part of the business assets. In such circumstances, we will notify members in advance and ensure that the receiving party upholds the same or higher data protection standards.
I8 Cash implements multiple layers of technical and organisational security to protect members' personal data from unauthorised access, alteration, disclosure, or destruction.
Access to members' personal data within i8 Cash is granted strictly on a need-to-know basis. Staff with access to sensitive data undergo rigorous data protection training and are bound by confidentiality agreements. Internal security audits are conducted on a regular basis, and independent third-party reports are reviewed annually to ensure our security standards remain current.
While i8 Cash takes all reasonable measures to protect your data, no system can guarantee 100% security. In the event of a material data breach affecting members' personal data, i8 Cash will notify the affected members and the relevant authorities within the timeframe required by applicable law.
I8 Cash retains your personal data for as long as your account remains active or as long as necessary to provide services to you. Once an account is closed, data will be retained for a defined period in accordance with applicable legal and legitimate business requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & identity information | 7 years after account closure | AMLA compliance & audit requirements |
| Financial transaction records | 7 years after the transaction | Tax & accounting requirements |
| Betting history | 3 years after transaction | Dispute resolution & audit |
| Support communication records | 2 years after last interaction | Referrals & service quality improvement |
| Technical & access logs | 90 days | Security & anomaly detection |
| Marketing data (with consent) | Until consent is withdrawn | Based on your consent |
Once the specified retention period has elapsed, data will be securely deleted or anonymised so that it can no longer be linked to any specific individual.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have a number of rights you may exercise in relation to the personal data held by i8 Cash. All requests will be processed within 30 calendar days from the date the request is received.
To exercise any of the rights above, please contact the i8 Cash privacy team by emailing support@i8cash.best by stating the right you wish to exercise and providing sufficient information to verify your identity. We may need to request additional proof of identity when processing sensitive requests to ensure we do not disclose your data to unauthorised parties.
I8 Cash uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small files stored on your device when you browse our website.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of the i8 Cash platform and prevent you from logging in or using certain features. For more information on managing cookies, refer to your browser's help documentation.
The i8 Cash platform is strictly for users aged 18 and above. i8 Cash does not knowingly collect or process personal data from individuals under the age of 18. If you believe we may have inadvertently collected a child's personal data, please contact us immediately at support@i8cash.best and we will take prompt action to delete it.
During the registration process, i8 Cash requires age verification and reserves the right to request proof of identity (MyKad) to confirm that the applicant meets the minimum age requirement. Any account found to have been registered by an individual under the age of 18 will be closed immediately, and all remaining funds will be handled in accordance with established procedures.
If you have any questions, concerns, or complaints about how i8 Cash handles your personal data, our privacy team is here to help. We take all feedback seriously and will provide a thorough response within the specified timeframe.
You can reach us through the following channels:
If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection under the Malaysian Ministry of Communications and Digital.
I8 Cash reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. Members will be notified of any material changes via email or in-platform notification at least seven days before the changes take effect. Continued use of the i8 Cash platform after the effective date of such changes will be deemed acceptance of the updated policy.
Have questions about how we handle your data? Contact the i8 Cash privacy team.
These aren't just promises on paper – they are concrete measures we put into practice every day.
Every bit of data transmitted between your device and i8 Cash's servers is protected by 256-bit SSL encryption. This means that even if someone were to intercept your network traffic, they would be unable to read the information being sent.
Only i8 Cash staff who require access to your personal data in the course of their authorised duties are permitted to do so. All access is logged and audited on a regular basis. Staff who breach this privacy policy face serious disciplinary action.
Your data is regularly backed up to secure, isolated locations to prevent loss from technical failures. All backups are encrypted and accessible only through strict access control procedures.
I8 Cash conducts internal security audits every quarter and engages independent cybersecurity firms for penetration testing at least once a year. Audit findings are used to continuously strengthen our security posture.
When personal data is no longer needed and the retention period has expired, it is deleted using secure, irreversible data deletion methods. This ensures that outdated data is not exposed to unnecessary security risks.
All of i8 Cash's data protection practices are designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We continuously monitor legislative developments and update our practices whenever relevant legal changes occur.
As an i8 Cash member, you have rights protected under Malaysian law. Find out what those rights are.
Request a copy of all personal data we hold about you. We will provide it within 30 days.
Request a correction if the personal data we hold about you is inaccurate or out of date.
Request the deletion of your data in certain circumstances, subject to applicable legal obligations.
Request that we restrict how we process your data under certain legally specified circumstances.
Object to the processing of your data for direct marketing purposes at any time, without needing to provide a reason.
Withdraw your consent for marketing communications or optional processing at any time, with ease.
All popular Malaysian payment methods are fully supported on i8 Cash. Your transaction data is processed securely and confidentially.
Register an i8 Cash account today and enjoy a Sports Betting and casino platform that puts your data security and privacy first. A welcome bonus of up to RM388 awaits.